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FAQ

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Q.  Where is the clinic located?

A.   True Performance is located at 39 Simon Street (Unit 6) in Nashua NH. We are located on the right side of Simon Street, nestled in a group of yellow buildings on a hill, known as the North Crest Executive Park. As you enter the business park, go straight through the main entrance. Unit 6 will be at the peak of the hill, next to the handicap ramp. We have a large logo above our main entrance. We are right off of Route 3, next to Exit 5A.

Q.  Do you take my insurance?

A.  Here at True Performance Physical Therapy, we do not bill insurance companies; we bill our patients directly. By doing this, it allows us to have complete freedom with treatment timing and options. We offer patients a compiled/comprehensive superbill upon request, if the patient's insurance accepts superbills and provides out-of-network coverage.

Q.  Can I schedule an appointment if I have Medicare?

A.  At this time, we cannot see Medicare patients for physical therapy. As strength and conditioning professionals, we can assist Medicare patients in health and wellness with generalized exercise programs. We offer maintenance programs that focus on improving overall activity level and functional exercises to promote a healthy lifestyle. 

Q.  Do I need to see my doctor first?

A.  No. The state of NH has direct access for patients to go directly to a Physical Therapist without requiring a referral. Due to our doctorate degrees, we are able to assess injuries and situations to determine the approach course of action with your care.

Q.  What can I expect during my first visit?

A.  True Performance Physical Therapy takes a holistic approach for assessments and treatment.  Each patient will have a personalized, one-on-one assessment, and treatment sessions following with one of our highly skilled clinicians. 

  • Initial paperwork can be filled out prior to your appointment via our electronic system called "Jane"

  • Dr. Jordan & Dr. Dimino will review patient history and therapy goals prior to your evaluation  

  • A 360 degree screening and understanding of needs is performed 

  • Corrective exercises and treatment will be established to meet goals

  • Mutual commitment to realize goals and unleash true potential will be discussed 

Q.  How can I book an appointment?

A.  You can choose the method that suits your needs best. You can book directly online using the link https://trueperformancept.janeapp.com/. Although if you prefer, you can also email us via our "Contact" page. We will promptly get back to you to answer any questions you may have and book your appointment. 

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